When Suntrust decided to roll out an aggressive growth initiative, they were left with a problem: how to find, hire and retain hundreds of new mortgage pros. They needed individuals along with entire branches staffed across an eight state market.
Talagy was able to create a recruitment and onboarding process that delivered over 200 loan originators &emdash; some of whom were in the $50 million + bracket, along with several $100 million + teams. These mortgage experts brought their relationships and existing networks and drove production in excess of $3.5 B!
Workers who are smiling and dialing for an hourly wage can often be less than dependable. As a subsidiary of AT&T, American Transtech was experiencing high absenteeism among current employees along with high turnover rates. They needed to top-grade their existing staff and add between 100-300 new hires every week. Within three years Talagy was able to grow their telemarketing team from 4,000 to 7,000 strong. Employee turnover declined from 300% to 89% and absentee rates dropped from 24% on average to 13%. And because the workforce was outsourced, all of this could be delivered at non-union rates.